Saturday, June 10, 2017

DOORDASH Customers please read!

DoorDash customers please read

 If you are ordering our food through DoorDash (DD), please be aware that you are contracting a third party delivery service.   You are simply employing a driver to pick up your order.   We are in no way, shape or form affiliated with DD. There is no official partnership, contract or compensation between DD and our restaurant.  In fact, there has never been any formal acknowledgment between DD and our restaurant to do business.  There is no sanctioned form of communication between DD and our restaurant.   While DD calls our general number to place orders, we do not have a direct business-to-business line of communication with DD.  If for example we are unable to provide service for any reason (power outage, holiday, etc.), we have no means to relay the info to a DD administrator to suspend customer orders.

The way that DD operates is that it has literally copied & pasted our menu onto its website without our consent or permission.  When you place an order via the DD website, a DD agent places a phone call to our general phone number just as you would.  Your credit card payment is collected solely by DD.  DD dispatches a driver, who in turn pays us upon pick-up with a corporate credit card.  In other words DD has been able to operate without consent or contract with the restaurant, by seamlessly acting as the customer.

Neither the restaurant, nor DD receives compensation from the other.  The restaurant just makes its face value menu price from the sale/ order when the DD driver renders payment at the restaurant.  DD makes its money from a service fee to the customer.  DD compensates the driver along with any tips from the customer.    

With that said, we recognize that in today’s World, a third party delivery service is convenient and mutually beneficial to all three parties involved.   Mistakes have been few and far between, so we will allow DD to continue operating in this unsanctioned capacity.   However, for obvious reasons, we cannot take responsibility for any errors, delays, issues, that may arise with your DD delivery.  In this case, DO NOT CALL THE RESTAURANT, please sort the issue out with DD.  Again, we do not have a business-to-business line of communication with any DD administrators, nor are we given any customer information, other than the order and a name. 


Should we determine that DD’s service is disruptive and/ or misrepresents our brand, products & services, we will take (legal) action to have DD remove our menu from its website. 

Wednesday, June 29, 2016

Thai Tea for FREE!

Check-in with Yelp! or Facebook on your device 
and get a FREE THAI ICE TEA!
1 drink per coupon presented

  

Thursday, June 9, 2016

2016 Washingtonian Best Cheap Eats!

Hey Washington, we're still the BEST & we're still a BARGAIN, thank you form your support!


#rabieng #washingtoniancheapeats #bestbargainthai #bestthaiinva #esanfood
 

Monday, March 14, 2016

New "Maha Raja" Beef Curry Noodle Soup

Often called Guay Tiew Kaak in Thailand, which literally translates as "Noodles of Indians", this distinctive, aromatic noodle soup is like none you've ever tasted!  We call it Maha Raja, and as the name suggests, this particular native noodle soup was born in the Southern region of Thailand, where Thai cooking is often influenced by the exotic spices & rich curries of neighboring India, Indonesia and Malaysia.  The curry broth in our Maha Raja is rich in flavor, yet delicate in composition.  The mildly sweet flavors of coconut & peanut are perfectly balanced by the tangy spice of chilies, garlic and lime.  Rabieng's Maha Raja noodle soup is an authentic homage to the original with tender stewed cubed beef, thin rice noodles, sprouts, fried tofu, boiled egg, crispy shallots.  Not many, if any Thai restaurants in America serve Guay Tiew Kaak, so what are you waiting for?!




New Esan-Style Papaya Platters!

Hi friends!  Rabieng finally welcomes the fresh air of Spring with our new, refreshing & delicious deluxe Papaya Platters!  Each platter is loaded with Rabieng's cool & fiery Papaya Salad and Esan (Northern Thai) favorite fixins' of pork rinds, shrimp chips, roasted peanuts & sticky rice- how cool is that?! We're not done yet- customize each platter with your favorite protein:  Soft Crab Tempura, Grilled Shrimp, Fried Calamari, Crispy Wings, Moo Yaw (Thai Spam), Esan Sausage, Jerked Beef, Grilled Quail.  Come enjoy the best Papaya Salad outside of Esan, only @ Rabieng!
Deluxe Papaya Platter, served with Esan fixins' (pork rinds, shrimp chips, roasted peanuts, sticky rice) 
and choice of protein (pictured here with crispy wings)